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Information about ViTrade - a brand of flatexDEGIRO Bank AG
ViTrade | Phone: Fax: | 0800 / 333 20 01 +49 / 30 / 726 100 – 726 | |
Joachimsthaler Straße 12 | Internet: | www.vitrade.de |
flatexDEGIRO Bank AG details
Name and address of the Bank: | flatexDEGIRO Bank AG Telefon: +49 (0) 69 506 041 910 |
Legal representatives of the bank: | Executive Board: Supervisory Board: |
Main object of the Bank: | The objective of the company is to operate banking business of all types and of related commercial activities. |
Regulatory authority: | The German Federal Financial Supervisory Authority [Bundesanstalt für Finanzdienstleistungsaufsicht] www.bafin.de Banking Supervision & Insurance Supervision Division Graurheindorfer Straße 108 53117 Bonn Postfach 13 08 53003 Bonn Telefon: +49 (0) 228 - 4108 0 Fax: +49 (0) 228 - 4108 1550 poststelle@bafin.de Securities Supervision/Asset Management Division Marie-Curie-Straße 24-28 60439 Frankfurt am Main Postfach 50 01 54 60391 Frankfurt Telefon: +49 (0) 228 - 4108 0 Fax: +49 (0) 228 - 4108 1550 poststelle-ffm@bafin.de Deutsche Bundesbank Hauptverwaltung in Hessen Laufende Aufsicht 1 Taunusanlage 5 60329 Frankfurt am Main Telefon: +49 (0) 69 - 2388 0 Fax: +49 (0) 69 - 2388 1111 |
Entry of Registered Office in the Commercial Register: | Handelsregister des Amtsgerichts Frankfurt am Main Heiligkreuzgasse 34 60313 Frankfurt registergericht@ag-frankfurt.justiz.hessen.de Registration Number: HRB 105687 VAT ID No.: DE 246786363 |
Contract language: | The prevailing language for this contractual agreement and for communications with customers throughout the duration of this contractual agreement is German. |
Applicable law/Place of Jurisdiction: | Pursuant to Article 7 paragraph 1 of the “General Terms and Conditions” this contractual agreement and the business relationship between the Bank and its customers is governed by German law. Applicable law and legal jurisdiction for domestic and international commercial and public sector customers are governed by Article 7 Par. 2 and 3 of the General Terms and Conditions [AGB]. |
Extrajudicial dispute resolution: | For the settlement of disputes with the Bank the following possibilities exist (1) Arbitration Board of the Deutsche Bundesbank (German Central Bank) The arbitration board of the Deutsche Bundesbank is responsible for complaints from customers related to payment transactions, such as transfers, direct debits and card payments, as well as consumer loans. Complaints about payment services and electronic money may be submitted by private and business customers. Complaints about distance contracts of financial services and consumer loans, however, can only be submitted by consumers. Distance contracts for insurances do not fall into the remit of the arbitration board. The appeal must be submitted in writing to the Schlichtungsstelle der Deutschen Bundesbank, Postfach 11 12 36, 60047 Frankfurt am Main (arbitration board of the German Central Bank, mailbox 11 12 36, 60047 Frankfurt am Main). (2) Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin, Federal Financial Supervisory Authority) Furthermore, there is always the option for customers to contact the Federal Financial Supervisory Authority under the following contact information. 1. Send your documents via post to Bundesanstalt für Finanzdienstleistungsaufsicht Graurheindorfer Straße 108 53117 Bonn 2. Send your Documents via Fax to 0228 41 08 15 50 3. Use the form on the internet on www.bafin.de 4. Send your documents via E-Mail to poststelle@bafin.de |
Deposit Guarantee Scheme: | The Bank underlies the statutory Deposit Guarantee Scheme of the Entschädigungseinrichtung deutscher Banken GmbH (EdB). For further information please refer to chapter I, sec. 22 of the General Terms and Conditions of Business, the „Depositor Information Sheet“ and the internet at www.edb-banken.de. |
Bank account details: | Bank sort code: 101 308 00 BIC (SWIFT) code: BIWBDE33XXX |
Business hours: | Monday to Friday: 8:00 a.m. to 6:00 p.m. (Except for national holidays and bank holidays) |
Information on distance contracts: | Please click here to download PDF! |
Just in case: | All texts, references and images, as well as their layout, on our website are subject to copyright and other rights to protect intellectual property. They may not be copied, altered or made accessible to third parties for commercial or any other purposes. flatexDEGIRO Bank AG website may also contain references to the property rights of third parties and information about copyrights which must be observed and adhered to. |